Fuck AI Human's Need Empathy

Being at your limit requires [actual] human resources, not rigid policies and tick box questionnaires.

I’d like to start this by saying this post is not about perpetuating abuse or allowing rudeness. It is however, about understanding that people in need, need people. Not an AI bot, or a dial tone. Not a questionnaire, actual human beings. Human beings speaking to us, listening to us, seeking to understand us. Because as humans we require human interacti…